Privacy Policy

Last updated: 20.01.2020

Thank you for using Outshifter!

At Outshifter we are committed to ensuring the highest level of trust and transparency. Thus, privacy and security of your personal data is of the utmost importance to us. Please carefully review our Privacy Policy before using our platform, website and services (“Platform”).

This Privacy Policy describes how we might gather, store, share and use personal information related to your use of our Platform. The Policy applies to the entire Outshifter Platform. When this policy mentions “Outshifter,” “we,” “us,” or “our,” it refers to Outshifter AS, which is responsible for your information under this Privacy Policy (the “Data Controller”).

By using or accessing the Outhsifter Platform you acknowledge that we might collect, use, and share your information as described in this Privacy Policy, in addition to the terms and conditions set forth in our General Terms & Conditions.

  • 1. Personal Information Collected Through the Outshifter Platform

    When you use, access, register for the Outshifter Platform, and purchase products or services facilitated through our Platform we collect certain information about you. The main reason for this is for us to be able to offer our Platform to you and deliver on the terms set forth in our General Terms & Conditions. Examples of how and what we use your information for includes:

    • Processing of orders, let you manage your account, and enable outshifting.

    • Continuously improve our Platform. Through collecting information on your recent visits to our Platform and which parts of the Platform you engaged with, this allows us to understand how people use our Platform so we can improve it.

    • Being Compliant. We use information provided by you to make sure we are compliant with local laws and regulations. For instance, tax compliance and fraud prevention.

    Your decision not to supply us with required information could result in us not being able to provide our Platform to you.

    1.1 Information you Provide

    When you use our Platform you often provide information to us, such as when you register for an account or a make a purchase. Information we collect depends on which services you want to use and may include:

    • Name

    • Email

    • Phone Number

    • Billing Information & Payment Method

    • Shipping Address

    • Tax Identification Number

    • Social Media Account Information

    • Transaction Information

    • Location & Nationality

    • Company Name, Contact Person, & Company Registration Number

    1.2 Information We Automatically Collect

    When you use and access the Outshifter Platform, such as when you visit our website, we might automatically collect information about how you use it and the devices you use to access it on. Information we might collect automatically:

    • IP Address

    • Device Information

    • Information on how you use our Platform

  • 2. Sharing of Your Information

    We only share your information as outlined in this policy. The reason we share your information is to be able to provide our services and Platform to you. We only share information with Service Providers and Companies of the following nature:

    • Companies that provide services to deliver and process your purchases, such as payment service providers and shipment and delivery providers.

    • Companies approved by you, such as social media sites (if you choose to link your accounts to us) and Suppliers that you place an order from.

    • Law Enforcement and Authorities. For instance, in tax related matters and to avoid fraud.

    We may provide third parties with aggregated but anonymized information and analytics about how our Platform is being used, before we do so, we will make sure that it does not identify you.

  • 3. Information Regarding Cookies

    Outshifter uses cookies and similar technologies to help provide, protect, and improve the Outshifter Platform.

    3.1 What Are Cookies?

    Cookies are small text files that are used to store or retrieve information to perform certain functions and remember visits to a website. There are 2 distinct types of cookies – session cookies and persistent cookies. A session cookie is only accessible while your browser is open and is deleted as soon as you navigate away from our website. A persistent cookie can remain on your computer for a pre-defined period of time, or until they are forcibly deleted. Other technologies including pixels, tags, web beacons or local storage also store and retrieve data on a device and are similar to cookies. A further explanation about cookies is available on: http://www.allaboutcookies.org/

    3.2 How Outshifter Uses Cookies

    We use information gathered from cookies to help improve your experience on our Platform, for security and to personalize content. For example, they help us to identify and customize the experience for you, or to determine the most relevant related products to show you when you're browsing. The list below details how we use cookies on our Platform:

    • Necessary: These are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our Platform. Examples of necessary cookies we use are JSESSIONID which is used as part of security to access the Platform or X-Mapping- which is used to route data and page requests to the correct server. These cookies are deleted when you close your browser.

    • Functionality: These are used to recognize you when you return to our Platform. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). An example is stack_ch which allows us to track your entire journey on our Platform or gpv_p12 which captures which page on three.ie you've come from prior to the one you're on.

    • Session cookies: These are used to maintain your session when you sign in on Outhsifter, or when purchasing a product outshifted through our Platform. If you choose to deny this cookie, this will affect your ability to purchase online or to remain signed in on your account online. An example of a session cookies is PHPSESSID. The PHPSESSID cookie is set by our website to enable it to store state data. It is used to establish a user session and to pass state data via a session cookie. It helps maintain a logged-in status for a user between pages.

    3.3 Third party cookies

    We use cookies served by third parties in order to improve our Platform; personalize your experience; and understand how our Platform is used. We also use cookies to make our advertising on other websites more relevant. Using information collected about you for advertising purposes is known as targeted or behavioral advertising. You can opt out of this behavioral advertising on the web browser you are currently using with an "opt-out cookie" by visiting http://www.youronlinechoices.com/ie/your-ad-choices or by using the specific opt-outs listed below. If you choose to turn off online behavioral advertising it does not mean you will no longer receive online advertising, it means that the advertising you see may not be tailored to your interests or preferences on the web browser you are currently using.

    3.4 Google Analytics

    This cookie is used to recognize repeat visitors to our Platform. These cookies may contain some anonymous data such as the method you used to enter the Platform, the path you took within the Platform, individual pages you viewed and any options that you selected along the way.

    Google Analytics cookies are used to collect anonymous information about how visitors use our Platform. We use the information to compile reports and to help us improve our Platform. The information collected is anonymous and includes the number of visitors to the Platform, what pages they visited and where they have come to the Platform from. More information is available on: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

  • 4. Data Retention

    In general, we keep the information you provide us with and generate through our Platform, for as long as is necessary for the performance of the contract between you and Outshifter (see Terms & Conditions) and to comply with our legal obligations. For Merchants, Mediators, and Customers this means we keep the information as long as you have an account with us. Once you terminate your relationship with us, we generally continue to keep certain information for legitimate business purposes, such as to ensure we are compliant with local tax laws and regulations and audit purposes.

  • 5. Your Rights

    We want you to be in control of how your personal information is being used by us. As a user of Outshifter´s Platform you have several rights associated with your information. In accordance with European General Data Protection Regulation (GDPR) you have the right to the following:

    • The right to access – You have the right to request Outshifter for copies of your personal information. We may charge you a small fee for this service.

    • The right to rectification – You have the right to request that Outshifter correct any information you believe is inaccurate. You also have the right to request Outshifter to complete the information you believe is incomplete.

    • The right to erasure – You have the right to request that Outshifter erase your personal information, under certain conditions.

    • The right to restrict processing – You have the right to request that Outhifter restrict the processing of your personal information, under certain conditions.

    • The right to object to processing – You have the right to object to Outshifter processing of your personal information, under certain conditions.

    • The right to data portability – You have the right to request that Outhifter transfer the information that we have collected to another organization, or directly to you, under certain conditions.

    These rights can be exercised at any time by updating your information and preferences in the account settings page on the Outshifter Platform or contacting us at privacy@outshifter.com. If you make a request, we have one month to respond to you.

  • 6. Information About Children

    We reserve the right to change this Privacy Policy from time to time, to reflect how we are processing your information. If we make significant changes, we will make that clear on the Outshifter Platform, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our Platform. If you disagree to the updated Privacy Policy, you may cancel your account and discontinue using our Platform. If you do not cancel your account before the changes in the Privacy Policy becomes effective, your continued access to the Outshifter Platform and use of our Platform will be subject to the updated Privacy Policy.

  • 7. How to Contact Us

    Thank you for using Outshifter and reading our Privacy Policy. For any questions or concerns regarding this policy and how we process and handle your data, please contact us at privacy@outshifter.com, or using the information below.

    Outshifter AS

    Nes Terrasse 33,

    1394 Nesbru,

    Norway

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